Terms and Condition

This website, www.lawnhub.in is managed and operated by LawnHub, a business incorporated under the laws of India.

(“LawnHub”, “we”, “us” or “our”) manages and operates the website www.lawnhub.in and the corresponding mobile and tablet applications thereof (collectively, the “Platform”) through which it offers various retail solutions and facilitates the online sale and purchase of a diverse range of products to the users of the Platform (“User”, “Users”, “you” or “your”).

Throughout the site, the terms “we”, “us” and “our” refer to LawnHub. This site, including all information, tools and services available from it, is offered to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

01 · Acceptance of Policies

Policies You Agree To

By using our services through the website / app, you agree to the following policies:

  • Shipping, Returns & Order Cancellation Policy
  • Privacy Policy
  • Terms of Service & Terms of Use
  • COD Policy
  • Refund Policy
02 · Pricing & Product Information

Pricing & Product Accuracy

While we strive to provide accurate product and pricing information, errors may occur. We cannot confirm the price of a product until you place the order. In the event a product is listed at an incorrect price or with incorrect information, LawnHub shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless it has already been dispatched.

In the event that an item is wrongly priced, LawnHub may either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered has been dispatched, your offer will not be deemed accepted, and LawnHub will have the right to modify the price and contact you using the e-mail or phone number provided during registration or order placement, or cancel the order and notify you accordingly.

If we have to cancel the order after we have processed the payment, the said amount will be reversed back to the original mode of payment. Prices and availability are subject to change without notice.

03 · Payments

Mode of Making Payments

Payments may be made via Credit Cards, Debit Cards, Net Banking, Wallet, UPI, Paytm, or Cash on Delivery. Prepaid options — credit card, debit card and net banking — are instant and recommended for faster order processing.

Important · COD — If you refuse to accept a COD order, your COD facility may be suspended for an indefinite period at the sole discretion of LawnHub.

04 · Cancellations, Refunds & Returns

Cancellations, Refunds & Returns

Please refer to our Cancellations, Refunds & Returns Policy provided on the Site.

05 · Chat Functionality

Chat Functionality

The chat functionality is provided to help you with site-related queries. Use of this service is subject to the following conditions:

  • LawnHub may suspend the chat service at any time without notice.
  • LawnHub or its executives are not responsible for any delay in attending to or replying to queries via chat.
  • Chat communications may be stored by LawnHub for future reference; users will not have the right to access this information at a later date.
  • You may not communicate any unlawful, threatening, abusive, defamatory or obscene information via chat.
  • Chat shall not be used to sell products, give advice on business opportunities, or for any form of solicitation.
06 · User Representations

Your Representations

You agree to use the services of the Site for lawful purposes only and comply with all applicable laws and regulations while transacting on the Site. You will provide authentic and true information in all instances where such information is requested. We reserve the right to confirm and validate information provided by you at any time. If your details are found not to be true, LawnHub has the right to debar you from using the Site’s services.

Where credit card details are required, you will provide correct information and only use a card you own. Liability for fraudulent use of a card is exclusively on you. You are accessing the services at your sole risk, and should use your best judgment before entering into any transaction.

Prohibited Uses

You may not use the Site for any of the following purposes:

  • Disseminating any unlawful, harassing, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material.
  • Transmitting material that encourages criminal conduct, results in civil liability, or otherwise breaches applicable laws or regulations.
  • Gaining unauthorised access to other computer systems.
  • Interfering with any other person’s use or enjoyment of the Site.
  • Breaching any applicable laws.
  • Interfering with or disrupting networks or websites connected to the Site.
07 · Intellectual Property

Intellectual Property Rights

LawnHub and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, software and other materials on this Site. Access to this Site does not confer any licence under any LawnHub or third-party intellectual property rights.

All rights, including copyright, in this website are owned by or licensed to LawnHub. Any use of this website or its contents — including copying or storing any information — other than for your own personal, non-commercial use, is prohibited without our permission.

All materials on this Site are intended solely for personal, non-commercial use. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit in any way the contents of this Site without prior written permission from LawnHub.

08 · Third-Party Links

Links & Third-Party Sites

References on this Site to any names, marks, products or services of third parties, or hypertext links to third-party sites, are provided solely as a convenience. This does not constitute LawnHub’s endorsement or recommendation of any third party. LawnHub is not responsible for the content or accuracy of any third-party sites. If you decide to link to any such websites, you do so entirely at your own risk.

09 · Governing Law & Jurisdiction

Governing Law, Jurisdiction & Arbitration

These Terms of Use shall be construed in accordance with the applicable laws of India. For proceedings arising therefrom, the courts at the registered place of business of LawnHub shall have exclusive jurisdiction.

Any dispute or difference in interpretation of these Terms shall be referred to an independent arbitrator appointed by LawnHub, whose decision shall be final and binding. Arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.

10 · Indemnity

Indemnity

You agree to defend, indemnify and hold harmless LawnHub, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses — including attorney’s fees — caused by or arising out of your actions or inactions, including but not limited to breach of any warranties or representations, non-fulfilment of obligations under the Terms of Use, or violation of applicable laws or regulations. This clause shall survive the expiry or termination of the Terms of Use.

11 · Termination

Termination

These Terms of Service are effective unless and until terminated by either you or LawnHub. You may terminate at any time by discontinuing use of the Site. LawnHub may terminate at any time without notice, denying you access to the Site without any liability.

Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site. Termination shall not cancel your obligation to pay for products already ordered, or affect any liability that may have arisen under the Terms of Use.

12 · Disclaimer & Limitation of Liability

Disclaimer of Warranty & Limitation of Liability

All content, products and services on the Site are provided “as is” without warranty of any kind — either express or implied — including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, security or accuracy. Any warranties relating to products would be provided by the manufacturer / supplier, not by LawnHub.

LawnHub will not be responsible for any errors or omissions, or for any loss or damage caused by reliance on information on this Site. While LawnHub aims to make the Site accessible 24/7, the Site may be unavailable from time to time for any reason including routine maintenance.

LawnHub, its suppliers, subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable for any damages of any kind arising out of or in connection with the use of the Site or purchase of products — including but not limited to direct, indirect, incidental, punitive, special, or consequential damages, or damages for loss of profits, goodwill, use, data or other intangible losses.

13 · Site Security

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including:

  • Accessing data not intended for you, or logging onto a server or account you are not authorised to access.
  • Attempting to probe, scan or test the vulnerability of a system or network, or to breach security or authentication measures without proper authorisation.
  • Attempting to interfere with service to any other user, host or network — including via submitting a virus, overloading, flooding, spamming, or crashing.
  • Sending unsolicited email, including promotions and/or advertising of products or services.
  • Forging any header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. LawnHub is entitled to investigate such violations and may cooperate with law-enforcement authorities in prosecuting users involved in such violations.

14 · Transactions

Regarding Transactions

We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

15 · Entire Agreement

Entire Agreement

If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law, the invalid provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original. The remainder of the Terms of Service shall continue to be in effect. These Terms of Use constitute the entire agreement between you and LawnHub with respect to the Site / services, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written.

16 · Privacy & Legal Information

Privacy & Legal Information

Privacy Policy — We understand the importance of safeguarding your personal information, and have formulated a Privacy Policy to ensure that your information is sufficiently protected.

Legal Information — For details relating to our business registration, legal compliance, and country of origin of products, please refer to our Legal Information page.