Refund Policy
Store credit refunds, credited fast — so you can shop again with ease.
2–3
Days
Refund Credit Window
Store
Credit
LawnHub Wallet
45–60
Days
Custom Orders
Refund Policy
How Refunds Are Processed
Refunds are issued in the form of store credit (LawnHub Wallet) — credited within 2–3 Business Days — which can be used to place new orders.
2–3
Business Days
Wallet
Store Credit Only
Custom & Made-to-Order
Note About Made-to-Order & Custom Products
Important information regarding custom & made-to-order dresses. Please note the following terms:
1
All Custom and Made-to-Order Purchases are Final
Once an order for a custom or made-to-order dress is placed, it enters production immediately. As a result, all such purchases are considered final and non-refundable.
2
No Cancellations or Modifications
After an order is confirmed, it cannot be canceled, modified, or exchanged for any reason — including changes in event dates, personal circumstances, sizing issues, or change of mind.
3
Production Timeline
Each custom or made-to-order dress requires a dedicated production period, which may vary based on design and details. Please review estimated delivery timelines carefully before placing your order. Custom order delivery can take up to 45 to 60 days.
4
Order Confirmation
By placing a custom or made-to-order request, you acknowledge and agree to this non-refundable policy. We encourage all customers to review their order details carefully before confirming.
Please Note — Custom and made-to-order items are non-refundable and non-cancellable once confirmed. Kindly review all details carefully before placing your order.